Let's Talk About Your Cases

One reply, within one business day. From the person who does the work.

Whether you have one complex case or fifty a month, it starts the same way: tell us what you need and send a case.

Planned in your platform
ArchForm OnyxCeph

Send Us a Message

Tell us about your cases and we will reply within one business day.

Please don't include patient names or identifying details. Submit cases under a reference number — see how we handle your data.
We reply within one business day.

Direct Contact

Our working day ends as yours begins.

Send a case before you close; review the finished setup with your morning coffee.

Prefer to just send the case?

Skip the form — attach your STLs to a WhatsApp message and we will open the case from there.

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Before you ask

Quick Answers

24-48 hours as standard, measured from the moment we have a complete scan set and prescription. Revision rounds come back in 12-24 hours. Rush service is available on request.

Revisions are unlimited and included until you approve. You pay for a plan you have signed off, never one you have not.

No. We work inside the platform you already use, or in ours. Where your licence is node-locked we operate remotely on your own workstation, so your data never leaves your system.

Yes. Your branding, your client relationship, our setups behind it. Files are named to your convention and we never contact your clients.

Send us one. Extractions, open bites, severe crowding, mixed dentition. And if a case is not realistically treatable with aligners, we will tell you before you start, not at refinement.

Encrypted transfer and storage, access logging, scheduled deletion, and a signed BAA or DPA before your first case. We also recommend submitting cases under a reference number so we never hold identifying data at all.

You are. We are digital treatment planning technicians. Every setup is a technical proposal built to your prescription, and nothing proceeds without your written approval.

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